Project Coordinator (Material Handling Systems)

Project Coordinator

Job Summary

One of the nation’s leading independent storage solution companies. We have an immediate opening for a Project Coordinator to join our team. Six locations in four states that specialize in providing innovative and cost-effective storage solutions for our customers.

This key role is responsible for providing customer service and support to our sales team. Assists customers and sales staff by providing pricing on products / services and issuing estimates, sales order and/or invoices to customers. The Project Coordinator reports directly to the National Account Manager.

Responsibilities and Duties

Works directly with National Account Manager.

Manages communication to customers as assigned.

Works across all departments to ensure orders and customers’ needs are being met.

Creates and processes Estimates, Sales Orders & Purchase Orders for material and services.

Assists in ensuring projects deadlines and costs are met.

Provide excellent customer service.

Provide knowledgeable answers to questions about products, pricing, availability, and order status.

Updates customers on order status and addresses order concerns

Updates Sales reps on status or any delays on shipments or material of orders

Works along with the transportation department to schedule shipments and provide shipment updates to the customer.

Perform other clerical duties such as filing, photocopying, faxing, etc.

Works with warehouse and fabrication department

Coordinates with other warehouses to ensure proper handling of orders.

Qualifications and Skills

· Ability to identify actions necessary to complete tasks and obtain results.

· Positive and constructive view of working with others.

· Ability to listen to and work with a wide range of customers.

· Ability to learn and function in a fast-paced environment.

· Must be able to work with the sales team, but also work independently.

· Assists other departments as needed.

· Strong communication and interpersonal skills and dedication to customer satisfaction

· Excellent time management and organizational skills and the ability to multitask and prioritize.

· Punctual

· Ability to pay strong attention to detail.

· High School Diploma Required

o Associate degree (Preferred)

· At least Two Years of Customer Service experience

· Office or Sales Experience is a plus.

· QuickBooks Enterprise Desktop experience preferred.

· Proficient in software including MS Office & MS Excel

· Maintains quality service by following organization standards.

· Maintains safe and clean work environment.

· Contributes to team effort by accomplishing related tasks as needed and keeps a positive work attitude.

· Previous industry experience preferred (Pallet Racking & Material Handling Systems)