Field Technician

Comprehensive Job Description for L2 Technician

Security & Surveillance Technician (L2)

• Company: [Company Name Withheld]

• Location: Lubbock, TX (with service areas including Odessa, San Angelo, Amarillo, and Abilene)

• Position Type: Full-Time, Hourly

• Pay Range: $25+/hour (Based on experience and certifications).  Qualifies for Overtime.

About the Role

We are seeking motivated Level 2 Technicians to join our growing field team. This role is designed for technical professionals who take pride in the quality of their installs and are looking to grow their careers within the low-voltage and security industry. We prioritize “getting it right” over “being right” and value team members who are eager to master new technologies rather than just putting in hours.

Key Responsibilities

• Technical Execution: Install, wire, and assist in the programming of IP cameras, DVRs, NVRs, and access control systems.

• Field Support: Work alongside Lead Technicians to complete project phases, ensuring all cabling and hardware meet company and client standards.

• Workflow Documentation: Maintain strict adherence to company workflows using project management software for accurate time logging, task completion, and site notes.

• Professionalism: Maintain a clean job site and represent the company professionally when interacting with contractors and clients.

• Continuous Learning: Actively participate in training to advance from L2 into leadership roles.

Required Qualifications

• Licensing: Must possess (or be eligible to obtain) a valid Texas security license.

• Technical Basics: Experience pulling/terminating cable (Cat5e/Cat6) and mounting hardware. Experience with basic device programming.

• Reliability: A strong work ethic and the flexibility to handle overtime as project demands require.

• Self-Sufficiency: The ability to take direction and work without micromanagement.

• Travel: Ability to travel 20–30% of the time, including occasional overnight stays within our service area (up to 5.5 hours away).

• Tools: Basic hand tools required for low-voltage installation.

Preferred Qualifications

• OSHA 10 or 30 certification.

• Familiarity with D-Tools, Procore, or similar field-reporting software.

• Interest in pursuing NICET or Fire Alarm licensing (company-supported).

Benefits & Compensation

• Sign-on Bonus: Awarded after 30 days of employment.

• Career Pathing: Guaranteed raises for obtaining new industry certifications.

• Healthcare: Monthly stipend provided toward your chosen healthcare plan.

• Travel Perks: Access to company vehicles for site work; all gas covered; daily per diem provided for overnight stays.

• Performance Bonuses: Occasional production bonuses for exceptional project efficiency and quality.