Sr. Application Engineer

Sr. Application Engineer

Primary Responsibilities

• Communicate effectively with International teams, including R&D, Software, IT, and Marketing.
• Take the lead on client relations with high profile customers.
• Stay up to date with developing technology.
• Stay up to date on industry trends.
• Provide sales channels with technical knowledge.
• Assist with pre-sales and post-sales technical support.
• Travel to Representatives, Distributors, OEMs, and end customers.
• Act as a bridge between technical support and sales.
• Providing technical support for our PLC’s through distributors, representatives, and customers via phone/email –Required support is high level, varied, and case based
• Learning and maintaining technical awareness of company products to provide superior analytical problem solving expertise for users’ functional and performance requirements
• Advising of communications protocols, wiring setup, and optimal configuration for interfacing of our products with other third-party systems
• Writing custom software examples for end-users and debugging existing projects
• Delivering superb customer service and satisfaction while building positive relationships
• Assist the company in achieving its sales and profitability goals by proactively visiting and working with our sales channels and customers to drive increased product demand
  

Requirements

• Bachelors of Science in Engineering
• 2-5 years related work experience
• Understanding of programming languages; Ladder Logic is a plus
• Experienced in electro-mechanical systems/components
• Ability to progress in experience and expertise within our rapidly growing market