Sr Infrastructure Engineer

Technical Operations Manager

Our client is seeking an experienced technical operations professional to improve the reliability and efficiency of software delivery and production environments. This role will work across engineering and operations to strengthen deployment practices, automate recurring processes, and support the ongoing performance of technology platforms.

Responsibilities

• Improve processes supporting software releases, deployments, and production operations

• Identify opportunities to automate manual workflows and improve technical efficiency

• Establish and maintain operational procedures and documentation

• Support the rollout of new applications and enhancements into production environments

• Monitor system performance and help resolve complex operational issues

• Serve as a senior escalation point for significant service or deployment problems

• Partner with technical teams to improve reliability, consistency, and operational readiness

• Evaluate tools and technologies that can improve development and infrastructure workflows

• Help establish scalable approaches to managing hosted and distributed technology environments

• Communicate operational risks, priorities, and resource needs to leadership

Qualifications

• Strong experience supporting software delivery and technical operations

• Experience with source control, deployment, automation, and environment-management tools

• Hands-on experience working with containerized or distributed applications

• Experience developing automated workflows for software delivery and operational processes

• Familiarity with hosted infrastructure and modern application environments

• Ability to troubleshoot complex technical issues across multiple systems

• Experience with scripting or software development

• Strong organizational, communication, and problem-solving skills

• Comfortable taking ownership of operational issues while coordinating work across technical teams